Return Policy

At this time ALL SALE ITEMS ARE FINAL SALE.


WE STRONGLY ENCOURAGE YOU TO EMAIL US AT INFO@JULIASKERGETH.COM WITH ANY PRIOR QUESTIONS OR CONCERNS. WE ALSO STRONGLY SUGGEST YOU PRECISELY NOTE MEASUREMENTS AND SCALE OF ALL PRODUCTS BEFORE PURCHASING.

IN THE EVENT OF MANUFACTURING DEFECT, PLEASE EMAIL US AT INFO@JULIASKERGETH.COM WITHIN 48 HOURS OF RECEIVING YOUR PRODUCT.

For any issues JS by Julia Skergeth will accept shoes in their original condition for a refund within 14 days of receiving your order. Returned shoes must also include the original shoe box and dust bags, and must be completely unworn. All shoes should be tried on on a carpeted, clean surface, as shoe soles with any sign of wear will not be accepted for a return.

If you wish to return an order please fill out the form below and email it to us to office@juliaskergeth.com within your 14 days withdrawal period.

If you wish to exchange an order please email us at office@juliaskergeth.com within your 14 days withdrawal period. If your original item is no longer in stock for a replacement, you will be issued a refund after returning your order.

We reserve the right to refuse, repair or replace your shoes.

Unfortunately we do not cover any return postage costs. The return cost shall be incurred at your own expense. For your protection and in case of any loss or damage, please ensure your return package is both prepaid and insured.

 

RETURN FORM:

To

JS by Julia Skergeth, Liechtensteinstrasse 15 Top 7, 1090 Vienna,

info@juliaskergeth.com



I hereby revoke the contract concluded by me for the purchase of the following goods:

- Ordered on:   and received on:

- Name of the consumer

- Address of the consumer

- Signature of the consumer (only in the case of a communication on paper)

- Date